WOPET Feeder Wi-Fi Connection: Before You Reset
Connection steps vary by model and hardware version. Start with the model label and the app or QR code specified in its manual. A generic reset sequence from another feeder can erase settings without solving the connection problem.
Check the app and network first
- Use the app listed in the exact model manual. Check that you are signed into the intended account.
- Confirm the supported Wi-Fi band. Some feeders require 2.4 GHz; support for 5 GHz on another WOPET model does not apply to yours.
- Verify the Wi-Fi name and password, paying attention to capitalization. Avoid sharing passwords in support messages.
- Keep the feeder near the router during setup and use the specified mains adapter; battery backup may have feature limits.
Check the phone’s setup permissions
Follow the app prompts for permissions needed during pairing, such as local network access, Bluetooth or location where required by the phone’s operating system. Check that the phone has internet access. If a VPN or private network setting interferes with discovery, troubleshoot it temporarily using the app’s instructions, then restore your usual settings.
Pair using the model-specific procedure
Open the matching manual and use its exact button, indicator pattern and pairing mode. Do not hold buttons for a guessed number of seconds. If your router combines network bands, consult the router’s instructions for connecting a device to the supported band. A guest or isolated network can prevent local discovery; check its settings rather than weakening the security of the whole network.
If the device is already bound to an account, use the documented account-sharing or transfer process. Avoid repeated resets or deleting the device until you understand whether schedules and account access will be affected.
If an existing feeder goes offline
Check the feeder’s power and whether other devices can reach the internet. Note recent router, password or network changes. Reconnect with the procedure for your model. Do not assume an offline message proves that every scheduled meal stopped—or that every scheduled meal still happened. Confirm delivery in person.
Verify feeding after reconnection
Check the clock, time zone, enabled meals and portion settings. Run a supervised manual feed and observe a scheduled test meal. On a camera model, confirm the live view separately; a working camera does not verify the quantity delivered to the bowl.
Still unable to connect?
Send support the model label, app name and version, phone operating system, router band, exact error message and what you have tried. Do not send your Wi-Fi password. Keep an alternative feeding arrangement until the setup is reliable.
Contact WOPET technical support
