WOPET HV10DP Support: Manual, Setup & Help
Read the shared HV10P / HV10DP user manual online · All user manuals
HV10DP product support
Dual-bowl camera feeder · white and black versions
HV10DP is a dual-bowl automatic feeder with a camera. It provides two feeding positions from one unit. Observe both bowls during setup, especially when pets have different daily food allowances.
Identify your product
| Item | Model information |
|---|---|
| Product type | Dual-bowl automatic feeder with camera |
| Model | HV10DP |
| Available manual cover | Heritage View 10 — HV10 / HV10DP |
Check the label on the underside or rear of the unit with power disconnected where needed. Keep the model, order number and a photo of the controls handy when requesting parts or help.
Manuals & downloads
Open the manufacturer-hosted PDF below. Check the model on the cover against the label on your product before following instructions.
HV10P and HV10DP share this user manual. The cover identifies the Heritage View 10 product family as HV10 / HV10DP. Follow the instructions and bowl configuration matching the parts supplied with your unit.
Setup & feeding checks
Assemble both food bowls and any food-dividing component exactly as the matching manual shows. Measure delivered food at each bowl during a test meal. Two bowls do not establish equal food division or prevent one pet from eating another pet’s portion.
A useful check for this model
If one bowl receives less food, check bowl placement and the documented removable assembly with power disconnected. Avoid changing motor or splitter components by guesswork. For pets on separate diets, confirm that a shared hopper is appropriate before use.
Keep a separate feeding arrangement until normal delivery is confirmed. Disconnect power and follow the manual before accessing removable parts. Never put fingers or tools into a powered dispensing mechanism.
Replacement parts & technical support
For filters, bowls, adapters or other replacement parts, confirm both the model and the exact component before ordering. Similar-looking parts are not proof of compatibility. Ask technical support about this model and include the label photo, order details and a clear description of the issue.
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Related articles
Read these next for practical help with your setup:
- Automatic Pet Feeder First Setup: A Practical Checklist — Identify the model, measure portions and verify a scheduled meal.
- Automatic Pet Feeder Not Dispensing Food: Safe Checks — Check power, schedules, food and visible obstructions safely.
- WOPET Feeder Wi-Fi Connection: Before You Reset — Check the correct app, network band and model-specific pairing procedure.
More practical guidance for this setup:
